Terms and Conditions

1. Scope of application

For all orders via our online shop by consumers and entrepreneurs, the following terms and conditions apply.

For entrepreneurs, these terms and conditions also apply to future business relationships without us having to refer to them again. If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby contradicted. They only become part of the contract if we have expressly agreed to them.


2. Contracting Parties, Conclusion of Contract

The sales contract is concluded with Whisky Krüger K&N Thomas Krüger, Hauptstr. 2, 24361 Holzbunge, represented by Thomas Krüger.


With the placement of the products in the online shop, we make a binding offer to conclude a sales contract for these items. You can put our products into your shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained in the order process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking the order button. Immediately after sending the order you will receive another confirmation by e-mail.

The languages available for the conclusion of the contract are German and English.

You can view and download the terms and conditions at any time here on this website. You can view your past orders in our customer login.


3. Prices, Payment and Shipping Costs

In our shop the following payment methods are available:


Credit card
The charge to your credit card will be made when the order is completed.


Direct Debit
The purchase price is debited from your account at the time we ship the goods to you.


You pay the invoice amount via the online provider Paypal. You must be registered there or register first, legitimize with your access data and confirm the payment order to us. You will receive further information during the ordering process.

The prices mentioned on or with the products contain the respective applicable value added tax.

In addition to the indicated prices we charge shipping costs for delivery within Germany. The shipping costs are clearly indicated on the product pages, in the shopping cart system and on the order page.


4. Delivery

Delivery will only be made to the delivery address specified by you, usually within Germany. If a delivery is to be made to other countries, any differing regulations of the respective country must be observed.


The delivery time is usually 7 working days. We point out possible deviating delivery times on the respective product page.


Should the ordered product not be available in time, we will inform you immediately. In such a case you are free to wait for the ordered product or to cancel your order. In case of cancellation, any payments already made will be refunded immediately.

5. Exchange, return and right of withdrawal

Exchange, return or cancellation of tickets is excluded. The sale of tickets does not constitute a distance selling contract in the sense of § 312 b para. 3 no. 6 BGB (German Civil Code), so that the customer has no right of revocation and no right of return to the organiser. Each order of tickets is binding and obligates the customer to pay.


A withdrawal of the customer from the contract as well as a resulting return of tickets is only possible if the date is changed to another date or if the event is cancelled.


In these cases the Customer must return the tickets immediately, but no later than 14 days after the original date of the event to Whisky Krüger K&N Thomas Krüger, Hauptstraße 2, 24361 Holzbunge, whereby the date of receipt of the tickets by Whisky Krüger K&N Thomas Krüger is decisive for compliance with the time limit. In this case the customer will receive a refund of the full ticket price. The condition is that the original tickets (no copies) are returned to Whisky Krüger K&N Thomas Krüger within this time limit. The shipping and/or handling fee cannot be refunded.


Consumers (§ 13 BGB - German Civil Code) have a legal right of revocation.


Revocation and Cancellation policy:

As a consumer, you can cancel your contractual declaration within two weeks without giving reasons in text form (e.g. fax, letter, email) or by returning the goods (in justified cases).


The time limit begins at the earliest one day after receipt of a cancellation policy to be communicated separately in text form, but not before receipt of the goods, in case of recurring deliveries of similar goods not before the day of receipt of the first partial delivery. Also in these cases, the time limit begins one day after receipt of the goods. The timely dispatch of the revocation or the goods is sufficient to comply with the revocation period.

The revocation must be addressed to: Whisky Krüger K&N GbR, Hauptstr. 2, 24361 Holzbunge or by e-mail: service@whiskykrueger.eu


Consequences of withdrawal:


In the event of an effective revocation, the services received by both parties must be returned. If you are unable to return the received services in whole or in part or only in a deteriorated condition, you may be required to pay compensation. Goods that can be sent by parcel post are to be sent back. You have to bear the costs of the return shipment if the delivered goods correspond to the ordered goods and if the price of the goods to be returned does not exceed an amount of 100.00 €.


Special notes:

Your right of revocation expires prematurely if the condition of the goods is not suitable for return or if they can spoil quickly or if their expiry date has been exceeded or if they were clearly tailored to personal needs.


6. Offsetting and Retention

You are only entitled to offsetting if your counterclaims have been legally established by a court of law or acknowledged by us in text form. You may only exercise a right of retention if the claims result from the same contractual relationship.


7. Retention of Title

The goods remain our property until full payment has been made.


8. Liability

If damage or the cause of damage is based on intent or gross negligence on the part of Whisky Krüger K&N GbR, Whisky Krüger K&N GbR has unlimited liability.


We are also liable for damages caused by simple negligence, as far as the negligence concerns the violation of such contractual obligations, the compliance with which is of particular importance for the attainment of the purpose of the contract. However, we are only liable if the damages are typically associated with the contract and are foreseeable. Whisky Krüger K&N GbR is not liable for simple negligence, unless a court of law determines otherwise.


The above limitations of liability do not apply in the event of injury to life, body or health, for a defect after the assumption of a guarantee for the quality of the product and for fraudulently concealed defects, as well as for damages covered by liability under the Product Liability Law.


Insofar as liability is excluded or limited, this also applies to the personal liability of our employees, workers, employee representatives and vicarious agents.


If the customer is an entrepreneur, e.g. the rules of the consumer goods purchase law do not apply. Also the rules on distance contracts (§ 312g ff. of the German Civil Code) apply exclusively to contracts for the delivery of goods or for the provision of services which are concluded between an entrepreneur and a consumer using exclusively means of distance communication, which means that an entrepreneur as a customer has no right of revocation.


The European Commission provides an Online Dispute Resolution Platform. The platform can be found at: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&...


9. Final Clauses

If you are an entrepreneur, then German law applies under exclusion of the UN Convention on Contracts for the International Sale of Goods. If you are a merchant in the sense of the German Commercial Code, a legal entity under public law or a special fund under public law, our registered office or a place of jurisdiction located in the area is the exclusive place of jurisdiction for all disputes.